Naturopaths, hypnotherapists… Doctolib assumes its offer of alternative medicine

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The medical appointment booking platform also offers consultations with people without medical knowledge.

After being criticized on social networks, the Doctolib platform defends itself. On August 21, the company posted a series of messages on Twitter in response to comments from some netizens accusing the company of dating “interns” who they sometimes find unpleasant. A phenomenon that, however, is not new, but that took on a new dimension during the Covid-19 epidemic and the profusion of anti-vaccine comments on social networks.

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On Twitter, dozens of posts have described the “practitioner” files listed on Doctolib, offering queries such as only halfbut also shamanismeven exorcism. So many practices commonly used by sectarian movements, without any recognized effect on health, or that can be dangerous when they promise to treat serious pathologies. like cancer.

On Twitter, the company ensures that 97% of the referenced doctors are health professionals, recognized by the Ministry of Health. Also remember that in the files of Doctolib users who are not health professionals it is specified that they practice “an unregulated profession”.

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At the moment, however, no details have been added to remember that these “practitioners” are not health professionals. On the Web version of the Doctolib site, a message above the search engine also mentions the term “health professional”, at the risk of misleading Internet users.

Also on Twitter, Doctolib reminds that each “intern” is responsible for his file, which is subject to identity control at the time of its creation, but can be modified at any time. With BFMTV, the company does not rule out changing its rules or the information that is shown, without announcing changes at the moment. she commits to clear the record and report anyone who uses the platform to practice medicine illegally.

Among the solutions for classification is the possibility of adhering to the list of professions recognized by the Public Health Code, or extending it to professions with an ADELI number (national identification directory of health professionals), which includes in particular osteopaths and psychologists

Author: Raphael Grably
Source: BFM TV

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