A passenger with a severe peanut allergy was “forced” to sign a waiver stating the airline would not be liable if she died on board.
Abby Tomlinson26 years old, born in Newcastle, flew from London to Vietnam on October 9th away Bamboo Airwaysan airline with which he says he “would never fly again”.
In the resignation, the woman, who is a doctor, had to accept that the plane would not make an emergency landing if you were suffering from anaphylactic shock.
Tomlinson said he informed the crew of his allergy and asked please not to serve peanuts, but for any response the cabin crew “laughed in his face”. He told the British Daily Mail: “I was told it was not possible to ask people not to eat peanuts.”
“They wouldn’t accept that I have a severe allergy to nuts and peanuts in the air,” he said on Twitter. “This is not something I have chosen to have nor is it something I can magically repair, “the woman said.
Tomlinson said Heathrow airport staff boarded flight QH24 to try to help her, but the crew continued to protest because nothing can be done.
The woman claims she was told she had to get on the plane with your EpiPen, the device designed to automatically inject people with a dose of epinephrine in the event of a severe allergic reaction. “An EpiPen gives you 30 minutes, but you need more hospital care after any anaphylaxis,” she added.
Then the doctor said: “They forced me to sign a paper handwritten by the airline saying that if I had anaphylaxis on board they would not have made an emergency landing and if I flew I did so at my own peril.
In her Twitter thread, Tomlinson also claimed that she was allowed to fly because she was a doctor. “In 2022 it should not be discriminated against for having a medical problem that I was born with, “he added.
Tomlinson also said that “something has to change” as he claimed that “one person on every flight” has allergies.
Speaking to The Independent, the doctor said: “It was really scary, I didn’t take off my mask I didn’t even eat on the plane for the entire 14 hour flight … I would never fly Bamboo Airlines again and was disappointed by the Heathrow airport staff as they were not helpful in solving the problem. “
From Bamboo airways, a spokesperson said: “As a service provider, Bamboo Airways is very sorry about the experience of passenger Abbie Tomlinson on the QH24 Heathrow flight to Hanoi on 9 October 2022. it was less than satisfactory. Regarding your nut allergy, we have checked the policy and consulted with experienced partners at Heathrow Airport. In fact, not only physical nuts and peanuts, but also other types of nuts, such as cooking oil and sauces made with these products could cause damage “.
“Therefore, we advise the passenger to reschedule another flight with more deliberate meal preparation to ensure her absolute health. By refusing to accept, we have given her a waiver form to sign, which generally applies to passengers.” passengers with special health needsthey said
The airline said the passenger signed the check-in and “they took special care of her”. They also received no complaints or requests for medical assistance during the flight. “We deeply regret that the differences in culture and communication led passenger Abbie Tomlinson to do so misunderstanding that our staff acted disrespectfully before her allergy note, “concluded the statement.
Source: Clarin
