Mother pays R$1,200 for a train ride, but son travels in luggage compartment

A British writer traveling with his family struggled to fit on a passenger train in the UK. Bee Rowaltt, 51, posted a photo of herself and her children in a crowded car on Twitter, reporting that despite paying over £180 (about R$1,200) for the ride, one of the children had to go. lie down in the luggage compartment.

Bee and the children set off for London from York City, about a two-hour journey, and were taken aback by the uncomfortable situation. The author reported on the social network that he found “the floors and corridors are completely blocked”, “there are no seats anywhere.” In the image, you can see other people in the background clustered and sitting on the ground.

The author flagged the post on the profile of Grand Central Rail, the company responsible for the crowded passenger train. In response, the company limited itself to writing “we apologize for the inconvenience”. Unsatisfied with the company’s position, Bee made a new comment. “It honestly wasn’t what I expected,” Bee wrote.

Then, other users were also outraged by both the car’s capacity and Grand Central Rail’s response. “I had to verify that this is a real account. What a response,” wrote one user.

Another person said that the overcrowding of trains would explain the preference for traveling by car. “That’s why people still choose to drive rather than take the train.”

With negative repercussions, the service manager showed himself with a note. As reported by British tabloid The Sun, a spokesperson for Grand Central Rail said the company was “aware” that “Flights were overbooked on 20 November and several passengers had a very bad experience”.

According to The Sun, the company “justified overcrowding due to engineering work and the many cancellations made by other operators that day, which caused people with fully flexible tickets to choose to travel via Grand Central, resulting in very busy trains.” .