A passenger shared his story on TikTok after waiting 10 hours at Ireland’s Dublin Airport to get information about his flight. He also reported that many people could not get off the ship due to the intense cold and had to be taken by ambulances.
The user, identified as Abby Noel Rose, residing in Toronto, Canada, described the chaotic situation in a video released Sunday (11). ” [companhia aérea] Ryanair wasn’t ready for winter, apparently there are only two defrosters here. 10 hours late,” he wrote.
The heavy snowfall that has affected Europe in recent days has led to the cancellation of many flights. Abby says she witnessed passengers discovering they couldn’t board the plane after waiting all day for docking. In the video, one of them even uses the company’s own microphones to solicit assistance from several existing employees.
The woman also said that ambulances were used to evacuate some passengers stranded on the planes. “People are forced to stay hungry and thirsty for 6 hours on the plane they land on,” he said.
British tabloid The Sun questioned Ryanair about reports of delays, cancellations and long waits to disembark. The company apologized for the events, saying it was working to “minimize any disruption” and stressed that weather conditions were “out of control”.
The airline avoided unnecessary trips and asked passengers to check the status of their flights before going to the airport. If the company cancels, customers are “notified by email and informed of their options – free flight change or refund”.
source: Noticias
Mark Jones is a world traveler and journalist for News Rebeat. With a curious mind and a love of adventure, Mark brings a unique perspective to the latest global events and provides in-depth and thought-provoking coverage of the world at large.