It is very likely that the name Costco is unknown to many, while others will be familiar from mentions in films or television series.
It is a true giant within international hypermarket chains., occupying the second position in the world market. Originally from the United States, it stands out for its particular operation based on a system of partners who pay a fee to purchase its products, promising very competitive prices in a very varied catalog.
In the last few hours the chain has gone viral because a woman returned an armchair after two years of use. And they refunded the money without any problem. And he didn’t even have the purchase invoice.
Jackie Nguyen posted a video on TikTok, admitting that she had never tried Costco’s return policy before, but was about to try it for the first time, after two and a half years of using the chair and without a receipt.
The woman, who lives in Seattle, loaded the gray L-shaped sofa and chaise lounge into a van, admitting she was a little nervous about the considerable return.
Once in the store, Jackie explained that she knew approximately the date she purchased the sofa because she had some delivery photos on her phone and a sales associate could look them up.
The young woman rented transport and took the chair to the store.“I told her the date I bought it, and she looked it up on the computer and told me exactly what it was,” he said.
“I mean, it’s very intimidating to go in there with a gigantic purchase and then return it,” Jackie admitted, while showing off the couch in the trailer.
And he added: “There are a lot of people watching you.”
However, Jackie urged Costco customers to get over the embarrassment and come back if they no longer want the item.
‘Return it. They have an amazing return policy,’ encouraged, although it advised customers to check its policy online first.
Jackie Nguyen, the young woman who returned a two-year-old chairWhen it came time to talk about why the large piece of furniture had been returned, Jackie said it was simple.
“They just asked me if there was something wrong or if I just didn’t want it or like it anymore,” she recalled.
“I said I didn’t like it anymore, we just don’t like the color anymore,” he explained.. “And they gave us a refund.”
Source: Clarin
Mary Ortiz is a seasoned journalist with a passion for world events. As a writer for News Rebeat, she brings a fresh perspective to the latest global happenings and provides in-depth coverage that offers a deeper understanding of the world around us.