In a restaurant, a young woman was denied wine Shutterstock illustrative photo.
A family sat down in a restaurant ready to enjoy a good meal in Worcestershire, England.
As explained by the group’s mother, she decided to order a bottle of wine to share with her daughter. While father and son have chosen soft drinks, as reported by the Daily Mail.
Nothing seemed out of the ordinary. Until, while tasting the appetizers, a local approached the table and asked for the identification of the young woman.
A restaurant in England claimed to decide whether a young man drinks alcohol at the Photo Shutterstock establishment.
He made it clear he was 19 and showed a photo of his driver’s license.
However, andThe manager refused to accept that identification and decided to take the glass of wine with him.
In response, the mother decided to download it on the TripAdvisor platform. In her text about her, she stressed that the situation was handled in a “rude and mean” way, and He added that 16-year-olds can legally drink alcohol with meals if purchased from an adult.
He also stated that the staff lack legal training.
A woman complained on Tripadvisor that her daughter was refused wine.
The manager’s response
After the comment, the manager of the venue, identified as Marc Hyatt, responded strongly.
In his text he said that the law that Nicola was referring to is at the discretion of the manager, and this It is company policy not to serve alcohol to anyone under the age of 18.. He added that the photos “were not acceptable as a form of identification”.
“I am sorry I was unable to serve alcohol to your daughter during her recent visit, the law stipulating that 16-17 year olds may drink is also at the discretion of management and it is company policy in the hundreds of places that we visit, ”he added.
He also added: “Make sure you bring correct identification with you for future visits here or elsewhere to avoid disappointment,” he concluded.
“Also, he said he’d be happy to give you a bottle of wine for the table if you provide ID.”
The debate that arises from this reaction is whether the restaurant staff overstepped their decision. Taking into account the young woman’s age and parental approval regarding alcohol intake.
Source: Clarin