British Jennie Berry was unable to get help from AlbaStar and had to drag herself to go to the bathroom inside the plane. He shared the situation on his Twitter account and caused many reactions.
The young woman said that the wheelchair used to help disabled passengers on the plane is not available for use.
He tweeted, “I was shocked and disgusted by AlbaStar Airlines. They said I had to wear a diaper on the plane as I am disabled and there are no aisle chairs on board. Please share – This is unacceptable”.
“They wouldn’t let me sit near the front of the plane even though there were some seats,” he said, which made it very difficult for him to get around.
When? Jennie asked for help to go to the toilet, flight attendants refused to help.
Last Tuesday, 20, content posted so far received 69,000 likes:
The young woman had to drag herself down the hall using only her arms. She later showed her partner helping her use the bathroom, she said.
diaper use
Jennie shared a comment that one of the flight attendants made to her: “People with disabilities should wear diapers on airplanes.” Brit commented, “The life of a person with a disability can be humiliating and embarrassing at times, and unfortunately this was one of them.”
Additionally, he reported on Twitter that although the airline claimed there wasn’t enough room for itself to accommodate an aisle chair, it had enough room in the aisle for beverage carts to move around.
“All planes had an aisle chair,” he confirmed, ending his video by asking the travel company to improve service.
Social networks
Among the more than two thousand comments, many sympathized with what happened and criticized other people on the flight. Some of the messages were “Every crew member should be fired for sitting around watching this, their behavior is absolutely disgusting” and “I’m sorry you were treated so badly”.
Another user suggested taking legal action. “Any company that can pay for planes and fuel but doesn’t want to pay for accommodation should be sued.”
After the young woman’s report, Albastar shared an apology message on Instagram.
source: Noticias
