The Québec Ombudsman on Thursday announced the results of an investigation conducted at Montreal Children’s Hospital (HME). Thus, it confirms the existence of identified shortcomings in the care offered, especially in procedures for tracking and monitoring users.
The Québec Ombudsman took the initiative to intervene after receiving information about the quality of day surgery perioperative care at this hospital, which is administered by the McGill University Health Center (MUHC).
In its intervention report, the Québec Ombudsman announced that it had found deficiencies in monitoring the vital and neurological signs of patients. Among the files reviewed, more than half of the methods for monitoring vital signs and neurological signs did not match what MCH expected in its guidelines.
Another hole was discovered in relation to monitoring the administration of opiates.
” Of the sixteen user files audited, nearly half of the people received opiates. However, of this number, only one user is properly tracked. For others, the quality of management varies. “
The report also highlights deficiencies in terms of compliance with patient discharge standards and water balance monitoring.
The Québec Ombudsman accompanied its intervention report with five recommendations and two follow-up requests. He pointed out that the hospital has already taken steps to correct some of the problems.
In an email sent to Radio-Canada, the MCH states that it has heeded the Québec Ombudsman’s recommendations and that the hospital remains a priority for the health and safety of its patients and [que] he is not trying to assure them.
Source: Radio-Canada
