The issues surrounding the latest family of iPhone 14 they seem to have no end Manzana. Added to its poor sales record, apparent software issues, and anticipation for the next model is a steep elevation in the reviews of his legion of fans.
These surveys cover the last 13 years of the iPhone, starting with the iPhone 4. In total, 669,000 results were analyzed in collaboration with economists and data scientists, who found that the iPhone 14 is the most disappointing model for manzanita aficionados.
The product review site perfectrecwho conducted the iPhone reputation report, clarified that Apple smartphone users used to rate each new generation better than the previous one.
However, that favorable trend was broken with the iPhone 14 and, for the first time in ten years, user reviews have dropped dramatically compared to the previous generationthe iPhone 13 series.
As the data in the report clarifies, user discomfort is not only with the iPhone 14, in general the ratings of the entire series launched in 2022 are downwards, and represent a “image of consumer disappointment”.
PerfectRec assured that when it carried out this study analyzed the votes of each generation’s best-selling base iPhone model between 2011 and 2022 and ranked it according to five-star ratings.
During that time, they admitted, the share of five-star reviews for the base model iPhone has steadily increased from as low as 65% for iPhone 5 to as high as 80% for iPhone 13.
But with the arrival of the iPhone 14 in late 2022, the percentage of five-star ratings has dropped to 72%. the first drop in 10 years since the iPhone 5.
In the case of the top of the range of the family, iPhone 14 Pro, the drop was around 84% to 76%. But in the case of the iPhone 14 Pro Max it was more worrying because it dropped by six percentage points, from 86 in 2021 to 80 last year. This data marked biggest drop in customer satisfaction in 10 years.
What are the expert criticisms of the iPhone 14
According to PerfectRec’s analysis, it can be deduced that the main reason for the drop in satisfaction with iPhone 14 is mainly the lack of innovation.
The iPhone 14 meant a minimal leap for Apple users compared to the iPhone 13, not only in terms of design but also technical. Inside, the A15 Bionic chip from the previous generation was reused, and only the iPhone 14 Pro and 14 Pro Max received the more powerful A16 Bionic.
The same situation happened with screen technologywhich stuck with a 60Hz refresh rate instead of incorporating the improved 120Hz ProMotion found on the Pro models.
This way, the iPhone 14 did not meet the expectations of improvement, the same one that Apple has generated year after year. Everything seems to indicate that with the iPhone 15, Apple will have a difficult task ahead of it: to renew the trust of its legion of fans.
Linda Price is a tech expert at News Rebeat. With a deep understanding of the latest developments in the world of technology and a passion for innovation, Linda provides insightful and informative coverage of the cutting-edge advancements shaping our world.