Buy an iPhone at Fnac and discover a piece of tile in the box

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Thieves have found an original way to steal smartphones sold in stores. Much to the chagrin of some unlucky customers.

Is there a cashback scam in electronics stores right now? the parisian reports, for example, the case of Fabien (first name has been changed), who went to the Fnac in the Parly 2 shopping center to buy an iPhone 13, the latest Apple brand phone. Taking advantage of a promotion, the man pays just under 900 euros to get it.

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The bad joke is revealed once at home, when he offers the phone to his girlfriend. In the box, still sealed with the usual adhesive tape, there is neither iPhone nor electronic object, but a simple slab of tiles, imitating the size and weight of the Apple smartphone.

Isolated phenomenon, according to Fnac

Back at the store, the customer is informed that his smartphone had been returned that same morning, after having been purchased for the first time by a private individual who paid in cash. The latter, who returned shortly after, had indicated that he no longer wanted the product, which eventually ended up in Fabien’s hands. Fnac finally proceeded with the reimbursement.

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According to information from Parisian, several stores in Île-de-France have fallen victim to this recently, although this is the first time for the Parly 2 shopping center. According to the same source, an internal note was also issued by mail inside the sign about these scams. Information denied by Fnac to BFMTV. If the company confirms Fabien’s misfortune, it evokes an “isolated phenomenon”.

Still with BFMTV, the Fnac-Darty group confirmed that an investigation is currently being carried out, “as part of a fraudulent product return process in a very specific category.” The group also specifies that processes related to product verification have been strengthened.

Author: victoria beurnez
Source: BFM TV

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